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If you have any moving questions that need to be answered, Siracusa Moving and Storage’s FAQ moving checklist can be a big help. We have researched the most commonly asked moving questions, and then answered them all via this moving checklist. From pre-move to claims, we answer all your moving questions on Siracusa Moving and Storage’s FAQ moving checklist.

Frequently Asked Questions

29
OCT
2014

How will I know when my shipment is going to be delivered?

Your driver will contact you 24 hours prior to delivery. The moving company will assign a customer service representative as your primary contact and they will be able to provide you with an update as to the date your goods will arrive. Be certain to provide the driver with all...
29
OCT
2014

How will I know where my shipment is once it leaves my home?

Siracusa Moving and Storage’s satellite tracking capabilities will allow you to trace the whereabouts of your shipment and driver, many times over the internet. Please be certain to ask your relocation consultant for details.
29
OCT
2014

How do I prepare my home and myself for move day?

You mover may ask you to select from one to several consecutive days during which your goods will be loaded. The amount of days in what is referred to as a load spread depends upon the size of your shipment and the time of the year when your shipment is loaded. Remember to try to...
29
OCT
2014

Full Extra Care Protection

This is your most comprehensive coverage. You may hear it referred to as “full replacement value” as well as “full value protection”. If you elect to purchase full value protection, articles that are lost, damaged or destroyed will be either repaired,...
29
OCT
2014

What is Released Value?

This is the most economical as it is no cost to you. This option provides only minimal protection and is not sufficient coverage for almost all shipments. It will pay you $.60 per pound per article if lost or damaged. That means a piece of furniture weighing 75 lbs would receive...
29
OCT
2014

Am I protected against loss or damage while my goods are in transit?

Yes, but how much protection you have and its cost to you depend upon the valuation coverage you selected. This can be one of the most confusing aspects to moving but it is important that you understand what is being provided to you. The valuation option you choose determines the...
29
OCT
2014

How will Siracusa Moving and Storage protect my upholstered furniture?

Siracusa Moving and Storage uses a special procedure called stretch-wrap. It is a heavy, clear plastic wrap that protects your furniture from being soiled. For packing tips, visit our resources page.
29
OCT
2014

How do I prepare my home and myself for move day?

Appliances such as washers, dryers and refrigerators must be disconnected, and the washer must have a stabilizer installed. Again, your estimator can help you understand how to these items are serviced. All local moving companies have business relationships with local service...
29
OCT
2014

Full Extra Care Protection

This is your most comprehensive coverage. You may hear it referred to as “full replacement value” as well as “full value protection”. If you elect to purchase full value protection, articles that are lost, damaged or destroyed will be either repaired,...
29
OCT
2014

Released Value

This is the most economical as it is no cost to you. This option provides only minimal protection and is not sufficient coverage for almost all shipments. It will pay you $.60 per pound per article if lost or damaged. That means a piece of furniture weighing 75 lbs would receive...
29
OCT
2014

Am I protected against loss or damage while my goods are in transit?

Yes, but how much protection you have and its cost to you depend upon the valuation coverage you selected. This can be one of the most confusing aspects to moving but it is important that you understand what is being provided to you. The valuation option you choose determines the...
29
OCT
2014

How will Siracusa Moving and Storage protect my upholstered furniture?

Siracusa Moving and Storage uses a special procedure called stretch-wrap. It is a heavy, clear plastic wrap that protects your furniture from being soiled.
29
OCT
2014

How do I prepare my appliances for moving?

Appliances such as washers, dryers and refrigerators must be disconnected, and the washer must have a stabilizer installed. Again, your estimator can help you understand how to these items are serviced. All local moving companies have business relationships with local service...
29
OCT
2014

What should I do with my jewelry and other valuable items?

You must notify your local moving representative of any items of extraordinary value before your packing and moving day. Your sales or customer service representative will provide you with a specific list of items that cannot be transported. Money, jewelry, and collections (i.e....
29
OCT
2014

Can I pack and move my plants?

Most moving companies will not take your plants. The stress and heat of being inside of the moving trailer usually causes them to die. Many states do not allow the entry of plants while other states will admit plants under certain conditions. There are some states that have no...
29
OCT
2014

How should I pack my waterbed?

Waterbeds need to be drained completely. Fiber-filled waterbeds need to be professionally vacuum-drained in advance of your move date.
29
OCT
2014

Will the driver load all the boxes that I packed?

Yes, as long as the driver deems them safe for transport.
29
OCT
2014

Can I pack anything in the drawers of my dresser or desk?

All loose items must be packed in boxes to prevent loss or damage. It is recommended that you pack all items and leave the drawers empty.
29
OCT
2014

What is an Inventory?

The driver will usually inventory your shipment as he or she loads it (but it’s not required by law). When completed, the inventory provides a detailed, descriptive listing of your household goods and the condition of each item when received by the mover. Be sure that...
29
OCT
2014

What is a Bill of Lading?

Every mover is required to prepare a bill of lading for every shipment transported. The bill of lading is the receipt for your goods and the contract with your mover for their transportation. The driver who loads your shipment must give you a copy of the bill of lading. It is...
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